Terms of Service
These terms govern the use of the Leadership West website and any services we provide. Please review carefully.
1. About us
Leadership West is an event-management collective specialising in board retreats, leadership and strategy events, and blue-sky meetings in the West Country. References to “we”, “us” or “our” mean Leadership West. You can contact us at chris@leadershipwest.co.uk.
2. Our role
Leadership West acts as agent for the client in sourcing, coordinating and managing venues, suppliers, coaches, trainers and travel on your behalf. We do not act as principal and we are happy for you to contract directly with the underlying suppliers where preferred. The quality, availability and delivery of each supplier is the responsibility of that supplier.
3. Proposals & quotations
All proposals and budget estimates are based on information provided at the time of enquiry and are subject to availability and final supplier confirmation. Prices may change if scope, headcount, dates or supplier rates change. Written agreement (by email or signed contract) is required before we commit to any supplier on your behalf.
4. Fees & payment
Our fees are agreed in writing at the start of each engagement. Where Leadership West is engaged as agent, venue, supplier and travel costs are passed through at cost without mark-up unless agreed otherwise. Deposits, stage payments and final balances will be invoiced in line with the schedule provided in your proposal. Invoices are payable within 14 days of issue unless otherwise agreed.
5. Cancellations & changes
Cancellation and postponement terms are determined by the individual contracts of the venues, suppliers and coaches engaged on your behalf. We will share these terms in writing before contracts are signed. Once a supplier is contracted, their cancellation terms apply and any non-refundable amounts already paid may be forfeited.
6. Intellectual property
The Leadership West name, logo, Meetings Framework graphic, website content and associated materials are the property of Leadership West. You may not reproduce or republish them without written permission. Content you share with us in confidence will not be shared outside the engagement without your consent.
7. Liability
To the fullest extent permitted by law, Leadership West's liability for any claim arising out of an engagement shall be limited to the professional fees paid by the client for that engagement. We are not liable for loss, damage or interruption caused by third-party suppliers, force majeure, travel disruption, weather, or events outside our reasonable control.
8. Website use
This website is provided for information only. We make reasonable efforts to keep content accurate and up to date, but we give no warranty or guarantee that the site will be error-free or uninterrupted. Links to third-party websites are provided for convenience and we are not responsible for their content.
9. Governing law
These terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these terms or an engagement with Leadership West shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to these terms
We may update these terms from time to time. The current version is always published on this page. Continued use of our website or services after an update means you accept the updated terms.
11. Contact
Questions about these terms should be sent to chris@leadershipwest.co.uk or by post to Leadership West (please contact us for our registered address).